Terms of Use

These Terms of Use (the "Terms") govern your use of the Shapo web application, the Shapo applications for iOS and Android, and every related service (together, the "Service"). The Service is operated by Shapo, an independent service run by its developers and not yet incorporated ("we", "us", "our").

By creating an account, tapping "I agree", or otherwise using the Service, you agree to these Terms, to the Privacy Policy and to the Price & Information Disclaimer, which form an integral part of them. If you do not agree, please do not use the Service.

1. What the Service does

The Service lets you build a shopping list from a catalogue of grocery products sold in Israel, compares the estimated price of that list across supermarket chains and online stores, shows promotions, and — where supported — prepares your cart at the retailer you choose and hands it to the retailer's own website or app so that you can complete the purchase there.

The Service does not sell goods, does not take payment for goods, does not deliver, and is not an agent, broker or representative of any retailer. It is independent of the retailers it compares and is not sponsored, approved or endorsed by any of them. It is offered to consumers for personal, non-commercial use.

The Service is currently provided free of charge. We may offer paid plans or additional features in the future; their price and conditions will be presented to you before you subscribe. The free plan may include clearly marked advertising ("Sponsored").

2. Who may use the Service

You must be at least 18 years old to create an account. If you are under 18, you may use the Service only with the consent and under the supervision of a parent or legal guardian, who accepts these Terms on your behalf. By using the Service you confirm that you are legally capable of entering into this agreement.

3. Your account

• You may sign up with an email address and password, or through a third-party sign-in provider. Provide accurate details and keep them up to date.
• Your account is personal. Keep your password secret and do not let others use your account. You are responsible for everything done through it. Tell us at once at shapo.app@gmail.com if you suspect unauthorised use.
• We may suspend or close an account that breaches these Terms, is used abusively, or that we reasonably believe endangers the Service, other users or third parties.
• You can delete your account at any time from Account → Delete account (see the Account & Data Deletion page). Deletion is permanent.

4. Prices and information

All prices, promotions, stock indications, delivery fees, savings estimates and product details in the Service are gathered automatically, by software, from a wide range of publicly available sources across the internet — retailers' websites and online stores among them — and from other third-party sources, and may be incomplete, out of date or wrong. They are estimates for comparison only. The binding price is the price the retailer displays — on the product in its store (Consumer Protection Law, 5741-1981, section 17B(d)) or at checkout on its own website or app. The Price & Information Disclaimer explains the sources and their limits in detail and forms part of these Terms.

5. Purchases at retailers

• Every purchase you make after using the Service is made directly with the retailer, on the retailer's own website or app, and is governed solely by the retailer's terms of sale, privacy policy, delivery terms and cancellation and return policy. We are not a party to that purchase.
• When you ask the Service to prepare a cart at a retailer, you instruct the Service to add the products on your list, as best it can match them, to a cart on the retailer's site — by opening a pre-filled cart link or by opening the retailer's site inside the app. You must review the cart on the retailer's site (products, sizes, quantities, replacements, prices, delivery fee and total) before you pay.
• Where a retailer requires you to sign in before a cart can be filled, you sign in on the retailer's own page, and the cart is filled in your name and in your own account at that retailer. We do not receive or store your retailer password. If you choose the option to keep that store's sign-in for next time, the sign-in token created by the retailer is stored in encrypted storage on your device (or in your account's encrypted store on the web) and is used only to open that retailer's site as you.
• The retailer may decline, change, substitute or cancel any item or order, and may charge a price different from the one shown in the Service. Any complaint about an order, a charge, a delivery or a product must be addressed to the retailer.
• The "Orders" screen in the Service records the carts the Service prepared or handed off. It is not an order confirmation from the retailer.

6. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or in breach of a retailer's terms;
• copy, scrape, crawl, mirror, harvest or systematically extract data, prices, images or other content from the Service, whether manually or by automated means, or use such content commercially, without our prior written consent;
• reverse-engineer, decompile, or attempt to derive the source code of the Service, or interfere with its security, its servers or its networks;
• circumvent access controls, rate limits, plan restrictions or advertising;
• upload malicious code, or content that infringes the rights of others;
• impersonate any person, or misrepresent your relationship with us or with any retailer;
• use the Service, or content obtained from it, to build a competing product or a data set, or to train machine-learning or AI models.

7. Content you provide

Shopping lists, saved baskets, addresses, files you upload and other content you enter remain yours. You grant us a non-exclusive licence to store and process them solely in order to provide the Service to you. You confirm that you have the right to provide that content — in particular, that a document you upload is yours. We do not review your content, but we may remove content that breaches these Terms or the law.

8. Intellectual property

The Service — its software, design, text, logos, product catalogue compilation, product matching, comparison logic and databases — is owned by us or our licensors and is protected by copyright and other intellectual-property laws. You receive a personal, limited, revocable, non-transferable licence to use the Service for its intended purpose. No other right is granted.

Retailer and manufacturer names, logos, product names and product images belong to their respective owners and are used only to identify the products and stores being compared. Price and product data gathered from public sources remain the information of their respective sources; our compilation, processing and presentation of that data are ours.

9. Third-party services

The Service relies on and links to services operated by others: the retailers' websites and apps, sign-in providers, map providers, e-mail delivery providers and AI providers (see the Privacy Policy). Their terms and privacy policies govern your use of them. We do not control them and are not responsible for their content, availability, accuracy or conduct. Opening a retailer's site from the Service is your decision and at your own risk.

10. Automated and AI features

Parts of the Service — comparisons, product matching, replacement suggestions and reports — are produced automatically by software, and in some features by artificial-intelligence models. Their output may be inaccurate, incomplete or unsuitable for your situation. It is information, not advice, and you must check it before relying on it. Content you upload to an optional feature may be processed by a service provider on our behalf, as described in the Privacy Policy.

11. Availability, changes and termination

We may change, suspend or discontinue any part of the Service at any time, including data sources, supported retailers, features and plans, with or without notice. Features marked as beta or preview may be incomplete. We may terminate or suspend your access if you breach these Terms. You may stop using the Service at any time and delete your account.

12. No warranty

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including as to accuracy, completeness, currency, availability, merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure or error-free, that any price will be honoured by a retailer, or that any cart will be handed off completely or correctly.

13. Limitation of liability

To the fullest extent permitted by law, we, our owners, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of savings, profit, data or goodwill, arising from or in connection with the Service — including from reliance on any price or information shown in it, from a purchase made with a retailer, or from a failed, partial or incorrect cart hand-off. Our total liability for all claims relating to the Service will not exceed the amount you paid us for the Service in the twelve months preceding the claim, or, if you paid nothing, NIS 100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including your mandatory rights under the Consumer Protection Law, 5741-1981, and the Standard Contracts Law, 5743-1982.

14. Indemnity

You agree to compensate us for any loss, expense or claim arising from your breach of these Terms or of the law, or from your misuse of the Service, to the extent permitted by law.

15. Privacy

Our Privacy Policy describes the information we collect, why we collect it, who we share it with and your rights, and our Cookie & Storage Policy describes the cookies and on-device storage the Service uses. Both form part of these Terms.

16. Communications

We may send you messages needed to operate the Service (security notices, changes to these Terms, account notices). Marketing messages — including e-mailed price reports and promotional content — are sent only with your consent, in accordance with section 30A of the Communications (Telecommunications and Broadcasts) Law, 5742-1982, and every such message includes a way to unsubscribe. You can also change your preferences in Settings.

17. Changes to these Terms

We may amend these Terms from time to time. The version number and effective date appear at the top. For material changes we will give notice in the app or by e-mail at least 14 days before they take effect, where practicable, and will ask you to accept the new version in the app before you continue; for other changes, continued use after the effective date constitutes acceptance. The current version is always available in the app under Account → Legal & privacy, and at https://shapo.store/legal/terms.

18. Governing law and jurisdiction

These Terms are governed by the laws of the State of Israel, and any dispute arising from them or from the Service may be brought before the competent court in Israel, without derogating from any mandatory provision of law that applies to you as a consumer.

19. General

These Terms, together with the documents they refer to, are the entire agreement between you and us concerning the Service. If any provision is held invalid, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these Terms; we may assign ours to a successor of the Service. These Terms are published in Hebrew and in English; in case of any inconsistency, the Hebrew version prevails.

20. Contact

Shapo, an independent service run by its developers and not yet incorporated

• E-mail: shapo.app@gmail.com
• Website: https://shapo.store